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| OUR CONTACT DETAILS ARE: Jackie Naughton TEL: +27 82 5533576 E-mail: Jackie@byc.co.za |
PROFESSIONAL AFFILIATE OF CALLING THE CAPE |
| BYRON-YEATS CONSULTING - SOLUTION DELIVERY | ||
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| ABOUT US | ||
| BYC - Solution Delivery is a consulting company. We are
based in Cape Town, South Africa. With offices and clients both locally
and within the UK we operate and assist companies on both continents with
various requirements linked to either improving a current business offering
or designing an infrastructure from concept. Our specialist area is working within the contact centre arena where we continue to aid various organisations in all industry sectors in improving their operational performance, cost effectiveness and overall customer experience. Our resources have expertise in working with all industry sectors in the US, Asia, Europe and Africa. We recognise the need for companies to constantly review their product and customer offering ensuring that not only are financial models working, but that our clients ensure effective implementation of new ideas and optimise each customer contact. |
With the recognition of Offshore opportunities that exist for various
solutions, we are actively encouraging companies to consider South Africa
as a destination of choice. The natural resources and infrastructure that
exists within this region are rapidly proving to global organisations the
opportunity that exists by transferring their service and sales solutions
from more expensive areas to this one. With a proven track record with all our clients, we assure you of our commitment to delivering practical and cost effective consulting solutions that enhance your profitability as well as your customer loyalty and experience. The approach undertaken by Byron-Yeats Consulting is one of ensuring professional and cost-effective Customer Solutions with an appreciation of variances in specific country or industry sector needs. |
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